Key Responsibilities:

• Provide administrative support to the team, including scheduling meetings, managing calendars, and coordinating events.
• Handle email correspondence and phone calls, ensuring prompt and professional communication.
• Maintain and update records, databases, and files with a high level of accuracy and confidentiality.
• Assist with the preparation of reports, presentations, and other documentation as needed.
• Coordinate and support fundraising initiatives, including tracking donations and donor communications.
• Liaise with volunteers, donors, and partners to foster positive relationships and support our mission.
• Perform other administrative tasks as required to support the team and organizational goals.

Requirements:

• Proven experience in an administrative role, preferably within a non-profit or charity organization
• Excellent organizational and time management skills with the ability to prioritize tasks effectively
• Strong written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• High level of attention to detail and accuracy
• Ability to work independently and collaboratively in a remote setting
• Passion for helping children with special needs and commitment to our organization’s mission

Key Responsibilities:

• Qualifying leads generated by the marketing team and mapping out a down-funnel journey for every prospect.
• Scheduling and attending discovery calls, conducting product demos, following up with existing clients, collecting feedback, and maintaining business relationships.
• Identifying new sales opportunities through cold calling, emailing, and networking events and initiating contact with the right prospects.
• Preparing sales reports with critical targets, trends, and highlights on a quarterly basis, and analysing data to improve sales approach across the funnel.

Requirements:

• At least three (3) years of experience working in a customer-facing role, preferably in a B2B company.
• Have strong problem-solving and decision-making skills with demonstrable knowledge of sales techniques and strategies.
• Have excellent interpersonal skills, research capabilities, negotiation skills, and essential analytical capabilities.
• Fluent in English, Mandarin language.

Key Responsibilities:

• Create detailed business plans designed to attain predetermined goals and quotas.
• Manage the entire sales cycle from finding a client to securing a deal.
• Unearth new sales opportunities through networking and turn them into long-term partnerships.
• Present products to prospective clients.
• Provide professional after-sales support to maximize customer loyalty
• Remain in regular contact with your clients to understand and meet their needs.
• Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation.
• Negotiate agreements and keep records of sales and data.

Requirements:

• Proven experience as an Account Executive, or similar sales/customer service role.
• Knowledge of market research, sales and negotiating principles.
• Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus.
• Excellent communication / presentation skills and ability to build relationships.
• Organizational and time-management skills.
• A business acumen.
• Enthusiastic and passionate.
• BSc or BA in business administration, sales or marketing.